Sears in Lincoln Park, MI Closed now

Reviews about Sears

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  September 10, 2019, by Allysa Hatfield
  There are no words for how terrible this sears location is! Went here to purchase Christmas presents for my husband (tools), walked around the tools department for a minimum of 30 minutes and was not approached by one single employee to help with questions I had. I decided on a small purchase since I didn't feel I should even be purchasing from a place with such poor customer service. Stood in line forever while a young kid stood at a register looking at the line and not taking customers and another lady slowly took customers. The lady taking customers took an elderly lady behind me before taking me. I'm all for being considerate to the elderly but I'm pregnant and was holding a heavy box. Finally the kid looks at me and says I can take you over here?! He had been standing there just watching the line for a minimum of 15 minutes and just now decides to a customer?! Then forgets to ring up one of my items and doesn't tell me until I go to walk away after paying. He mentions that the item he left out could be used with a coupon that had just printed for my original purchase but then has to ask another employee how to apply it. The other employee ends up telling him the coupon could not be used for the item I had and the kid just stands there with a blank stare and seemed to have no clue. I ended up leaving that item on the counter and walking out. I will never understand how these companies operate with such terrible service!?